Appliance Repair ParmaFamily-owned, Parma OH

Willoughby Appliance Repair

Apartments near downtown or a 1970s house further out, we fix the appliances in both. From Parma we reach Willoughby in under an hour.

$30off for veterans
$30off for seniors
$20off your first visit

One discount per visit. Mention it when you book.

Built-in stainless side-by-side refrigerator

Willoughby sits on the Chagrin River in Lake County, a bit over 29 miles from our Parma base. Without traffic that's about 44 minutes. Phone us on a weekday morning and there's a decent chance we're knocking the same afternoon.

The city has roughly 24,000 people, and more than a third of the homes are rented, going by Census figures. So we hear from tenants a lot, and from the owners and managers who pay the bill. Either one can book. Just tell us who should get the quote.

Tenant, owner or property manager

Rental repairs stall when nobody knows who approves what. A few minutes on the phone sorts that out before we show up.

You rent the place

Book the visit, then forward our quote to your landlord. If the lease says the owner handles appliances, give us their number and we'll call them for the OK.

You own a rental

We can meet the tenant and find the fault. Then we phone you with the price before touching anything. The invoice goes to you, not to the person who let us in.

You manage several units

Send each unit number with the brand and symptom. Grouping two or three calls in one Willoughby building on the same day saves you drive time.

Shared laundry downstairs

Coin or card washers in an apartment basement are commercial machines. We repair those too and can come before tenants start their loads.

The usual split of who pays for what is explained in rental appliance repair responsibility.

Old brick downtown, seventies ranches outside it

Downtown Willoughby around Wes Point Park and Erie Street still has plenty of 19th-century buildings. Apartments above storefronts in that area tend to have small kitchens and stacked laundry squeezed into a closet. Pulling a stacked dryer off its washer takes two people and a plan, so we ask about it ahead of time.

Out past the center, the median house dates to 1976. Original 1970s appliances are long gone in most of those homes. What's there now is the second or third round of fridges and front-loaders, a lot of them bought in the last fifteen years. Electronic boards and sensors fail on those more than motors do, and an error code tells us where to start.

For laundry, washer repair goes through what we test. The cooling side is on fridge service.

A front-loader that smells sour is rarely broken. Prop the door open an inch after each load. Once a week, wipe inside the rubber boot.

Built-in stainless side-by-side refrigerator

Willoughby ZIP codes 44094 and 44096

  • 44094Willoughby, OH
  • 44096PO boxes only

Homes in Willoughby get mail at 44094. Kirtland and the east side of Willoughby Hills use that same ZIP, so a 44094 address isn't always inside city limits. We cover it all regardless. 44096 is the post office box number and has no streets.

Water here comes from Lake Erie through the county's Aquarius treatment plant, which also supplies Eastlake and Wickliffe. No private well to blame for scale, in other words. If a dishwasher leaves white film anyway, check the rinse aid and the detergent dose first.

After a lake-effect dump

The National Weather Service measured 13 to 24 inches in Willoughby from the late November 2024 storm. Around Lake County it reported damaged trees and roofs. Snow like that can knock out power for hours, and a fridge that comes back on doesn't always come back right.

Fridge humming but warm

Wait three or four hours after the power returns. Still warm then? The start relay or a fan may have taken the hit.

Dryer vent buried

Snow piled over the outside hood blocks the exhaust. Clear it before running a load, or the dryer will cut out on its safety limit.

Basement freezer after an outage

Lid down and leave it. When power is back, look for refrozen drips on the shelves. That tells you it thawed more than you'd like.

Read what an outage does to appliances to learn why a compressor sometimes refuses to restart, and what to unplug while the lights flicker.

Mon to Fri and Sun, 7 am to 11 pm
(216) 352-3935 Call from Willoughby Book in Willoughby

Willoughby repair questions

Renters and building owners ask most of these.

(216) 352-3935

Do you serve all of 44094, or just Willoughby proper?

All of it. Kirtland and Waite Hill share that ZIP with Willoughby, and so does the east side of Willoughby Hills. Every one of them is on our route. Give us the street and we'll take it from there.

Our building laundry room has one washer that keeps flooding. Who do we call?

Tell the manager first, since coin machines belong to the building. The manager or owner can then book us directly. We usually find a clogged pump or a split hose on those, and the price goes to whoever owns the machine.

I rent. Can I book the repair myself?

Yes. We'll diagnose it and give you the price. If your landlord pays, we can phone them for approval before any part goes in.

My stacked laundry pair is in a downtown closet. Is that a problem?

Not usually. Most stacked pairs get fixed without separating them. When the top unit must come down, we book extra time and send a second pair of hands if the closet is tight.

How quickly can you get to Willoughby?

About 44 minutes from Parma with clear roads. Ring before ten on a weekday and we can frequently fit you in later that day.

What does a repair cost in Willoughby?

It depends on the part. We diagnose it on site and quote a single total covering parts and labor. Veteran and senior discounts apply, as does one for first-timers. Mention yours when booking.

Is Willoughby water hard enough to hurt a dishwasher?

Your tap water is Lake Erie water, treated at the county's Aquarius plant, not well water. We haven't seen a published hardness figure from the county, so we won't guess. If you see chalky film, try rinse aid before calling us.

Do you repair coin laundry machines in apartment buildings?

Yes. Commercial washers and dryers are part of what we do. Building owners and managers can book them the same way as home appliances.

Book a Willoughby appointment

Add your street and unit number, then the appliance. Tell us who approves the cost. We ring back to set the time.

Mon to Fri and Sun, 7 am to 11 pm Parma and 50 miles around
What needs fixing?

Prefer to talk now? Call (216) 352-3935

Request received

We will call you shortly to confirm a time for your repair.

Willoughby repairs in four steps

Booking takes a couple of minutes on the phone or the form.

  1. Call or fill in the form

    Give the model and what went wrong. Renters, add the owner or manager contact.

  2. Choose a time

    Weekday mornings are the easiest to turn into a same-day stop.

  3. See the quote

    You or your landlord approve the price before work begins.

  4. Repair and warranty

    Most jobs wrap up on the first trip, covered for 90 days.

Our Google stars

4.9

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Snapshots from service calls

Taken by our technicians on the job.

Brands we fix in Willoughby

Choose a logo to see the problems we find on that brand.

Have an unusual make? Tell us the model number.

Willoughby and neighboring cities

Eastlake and Wickliffe sit on the same stretch of Lake County.

Lake Erie Parma Cleveland Lakewood Strongsville Medina Akron Mentor Elyria
Willoughby appliance not working?

Give us a call or use the form, and include your unit number. You can reach us any day of the week.

(216) 352-3935