Appliance Repair in Novelty and Russell Township
Novelty is the post office. Russell Township is the place. Either way, a technician from Parma can be in your kitchen in about three quarters of an hour.
One discount per visit. Mention it when you book.
Plenty of people outside Geauga County have never heard of Novelty. You'd be surprised how often a GPS hasn't either. The name belongs to the old post office, and the township around it has gone by Russell since 1827. We answer to both.
It's 25 miles from our Parma base, about 43 minutes if nobody's crawling along in front of us. Phone on a weekday morning and that same afternoon is realistic. Before we pull out, we'll want the model tag. Read it to us or text a photo. Driving out twice for one missing part annoys us as much as you.
One ZIP code, 44072
- 44072Novelty, OH
Every Novelty address uses 44072. Most of it lies in Russell Township along Route 306 and Route 87. You know the place with the big geodesic dome? That's ASM International, and it's a handy landmark to give us.
If your mailbox is across the road from the house, say so. Our guy has circled more than one wooded lot looking for a number on a post.
Chester Township borders you on the north and Bainbridge on the south. Pepper Pike and Mayfield sit over the Cuyahoga County line, on the way back toward Parma.
A fridge on well water
A USGS report from 2015 found four in five Geauga County residents drinking from a private well. A refrigerator with a dispenser notices. Grit and minerals hit the water filter first. Whatever slips past ends up in the small inlet valve behind the fridge, the one that feeds the ice maker.
Dispenser down to a dribble? Swap the filter yourself. It takes ten minutes. Fresh filter in and the ice bin still empty? Then the valve is probably plugged. A frozen fill tube does the same thing. That part's our job, and ice maker repair covers what we check.
Propane, natural gas or electric
Cooking on propane? Mention it when you call. Run LP through burners meant for natural gas and you get lazy yellow flames that leave soot on the bottom of every pot. The little orifices and the regulator both need the conversion.
Electric ranges and wall ovens are simpler. A burned bake element is the usual suspect. Sometimes a relay on the control board sticks, or the temperature sensor drifts. We test the outlet and the circuit first, then order only what's actually dead.
Worth fixing out here, or time to replace
The Census counts only about 14 percent of Russell Township homes as rentals. In most houses here, the call on an old appliance is yours alone, with no landlord to phone.
A washer younger than twelve with a seized pump or a torn door boot. A dryer that only needs an igniter. A fridge whose fan motor gave out. Each of those parts runs a fraction of a new machine plus installation.
An older fridge losing refrigerant from the sealed system. Or a washer tub rusted through. When the repair creeps toward half the price of a new unit, you hear it from us up front. The decision stays yours.
Our longer repair or replace guide runs through the math by appliance.
Getting a technician to a township road
- Give us a landmarkLong drives and trees hide houses out here. A cross street or the color of the barn beats a house number nobody can read from the road.
- Warn us about dogs or a gateWe'd rather know before we pull in. Won't be home? Tell us where the key is, or give us the garage code.
- Say where the shutoffs areWells mean a pressure tank somewhere in the basement, and its valve is the one we may need. If you know which handle kills the water to the washer or fridge line, point it out when we arrive.
- Clear a path to the machineThat garage freezer parked behind the bikes and the mower, for instance. Ten minutes of moving stuff is ten minutes you don't pay for.
A rural house that loses power during a storm also loses its well pump. Fill a couple of jugs and the bathtub when the forecast turns ugly, so the fridge isn't the least of your problems.
The technician phones when he's on the way, so you're not stuck watching the driveway all morning.
Is Novelty the same as Russell Township?
For our purposes, yes. Novelty is the post office name and 44072 is its ZIP. Most of those addresses sit in Russell Township in Geauga County. We cover all of them.
My ice maker quit after I changed the filter. Why?
Air in the line is common for a day or so. If it still won't fill, the new filter may not be seated or the inlet valve screen is plugged with grit from the well. We can test the valve on the visit.
Do you work on propane ranges in Russell Township?
Yes. Tell us it's propane when you book so the technician checks the conversion parts too. A range that was never converted properly is a safety issue, and we'll say so.
Why does my dishwasher leave grit on the glasses?
On well water that's often sediment getting past the filter screen in the tub, or minerals baked onto the spray arms. Clean the filter at the bottom first. If grit keeps showing up, we check the inlet valve screen and the arms on the visit.
How far is Novelty from your base?
About 25 miles from Parma, roughly 43 minutes without traffic. That's well inside the 50 miles we cover.
Can you come on the weekend?
Sunday, yes. Saturday our technicians are off, though you can still send the request that day and we'll schedule it.
Type your road and what stopped working. If the house is set back, add a landmark. We phone you to agree on a time.
We will call you shortly to confirm a time for your repair.
Your Russell Township repair, step by step
Our dispatcher sits ten feet from the toolboxes in Parma, which keeps things simple.
Talk it through
What it does, the brand, and a picture of the model sticker if you can reach it.
Pick the day
Morning calls Monday to Friday often get a stop that afternoon.
Know the cost first
The technician finds the fault and prices it before any parts go in.
Done and covered
Usually finished in one stop, and our repair stays guaranteed for 90 days.
Repairs we handle in Russell Township
Kitchen and laundry machines of any common make.
Refrigerator repair
Dispenser slowed to a dribble
Freezer repair
Upright freezer with a torn gasket
Ice maker repair
No cubes since the filter change
Washer repair
Front-loader stuck on drain
Dryer repair
Gas dryer that never ignites
Dishwasher repair
Dishes gritty after a full cycle
Oven repair
Oven overshooting the set temperature
Range repair
Yellow propane flames on the burners
Double oven repair
Wall oven door that will not unlock
Cooktop repair
Induction ring that flashes and quits
Also wine coolers and disposals. See the whole service list
Commercial kitchens in the township
Offices and kitchens in the township can book us for reach-in coolers or a commercial washer.
Our score from past customers
Nobody in Novelty has posted a review of us so far. Here is the rating we hold on Google overall.
Read all reviewsWork from recent visits
Our own photos from kitchens and laundry rooms.
Brands we see in Russell Township
Choose a make to read about its typical failures.
Make missing from the row? Text us a photo of the label.
Novelty and the towns nearby
Chesterland and Chagrin Falls sit right next door on our map.
Phone us or leave your road and ZIP in the form. Send a request any day you like.
(216) 352-3935